Healthcare Information Technology (HIT) has made a major contribution to healthcare delivery.
Healthcare IT has focused mainly on storage and access for clinical data, physician orders, and
billing needs. Recently, very simple automation has been implemented to detect and alert physicians
to medication conflicts, chemical panels in which measures exceed thresholds, etc.
HIT in its current form is necessary, but not sufficient for organizations to make the next leap
forward into safe and efficient care. Even perfect use of a perfect EMR is not enough! In addition
to the purely clinical information found in HIT systems, smooth teamwork requires caregivers to
manage understanding, choices, and action over the team. Similarly, having a task list readily
available is not solving the needs of coordination! Coordination is a map of the part to be played
by each member of the team. It captures the underlying knowledge, the relationships among caregivers,
and provides not just for direct treatment acts but also the communication and other acts that knit
treatment activities together. HIT at this time does not provide this sort of support for coordination.
Synergia creates and delivers technology to realize a quantum improvement in coordination. This
technology integrates with client HIT, and places the clinical picture within a coordination map, so
that caregivers can act in concert to deliver on the best clinical understanding. Caregivers use this
technology, so that shared understanding and aligned actions are the products of conscious design.
[Contact Synergia for more information on coordination technology.]